General terms and conditions

The system for booking parking spaces and using the services offered by Park & Fly Eindhoven BV are subject to the General Terms and Conditions described below. The version valid at the time of booking applies in each case.

Article 1 – Definitions

1.1 Park&Fly Eindhoven BV is located at Jan Olieslagersweg 4, 5657EL Eindhoven, hereinafter referred to as Park&Fly;

1.2 Traveller: a natural or legal person who makes a reservation with Park&Fly and/or parks his/her vehicle at a Park&Fly parking facility;

1.3 Parking period: the period indicated in advance by the traveller in his/her booking during which the vehicle is parked by the traveller, i.e. the period between the start date (including this date) and the end date (including this date) of parking;

Article 2 – Online contract terms

2.1 The provision of the online reservation/booking system does not constitute a legally binding offer by Par&Fly, but only a non-binding request to the customer to make us an offer to conclude a reservation or parking space rental contract.

2.2 By submitting the online contract form, the customer makes a binding offer to conclude a reservation or parking space rental contract.

2.3 Acceptance of this offer takes place by a confirmation from Park&Fly immediately after the offer has been made and Park&Fly has checked the availability of the parking spaces (reservation confirmation).

Article 3- The parking facility

3.1 The traveller can reserve a parking facility by making a reservation with Park&Fly, in which the exact parking period and arrival and return times must be specified.

3.2 The reservation only entitles the traveller to park the vehicle during the reservation period at the car park specified in the reservation confirmation.

3.3 A specific number of parking spaces have been reserved for the present parking facility. Park&Fly is entitled to reject a booking if this booking exceeds the number of designated parking facilities.

3.4 Park&Fly is entitled not to accept reservations without giving reasons.

Article 4 – Booking, payment, modification and cancellation

4.1 The traveller can make a reservation for the parking facility up to 24 hours before the start date and time of the parking period.

4.2 The traveller must pay in advance upon booking by means of Ideal, CreditCard, SofortBanking and Bankcontact.

4.3 The traveller can cancel the booking by e-mail up to 1 hour before arrival at Park&Fly.

4.4 If the traveller wishes to cancel the booking, this can only be done by e-mail to parking@parkenfly.com. If he cancels according to 4.3 (above), he will be refunded the reservation amount, minus 25% administration fee, to the means of payment used. If he cancels later than required by Park&Fly, or does not show up (no show), no refund can be claimed.

4.5 Park&Fly will keep a reserved parking space free for the customer for 1.5 hours before and 4 hours after the arrival time specified in the contract confirmation (parking period). If, within the parking period, there is no arrival at the parking facility determined in the reservation confirmation, the reservation is considered not taken up. In this case, the reservation is deleted and Park&Fly is entitled to allocate the parking space to another customer. In this case, no refund can be claimed.

4.6 Rebookings are possible from the time of receipt of the reservation confirmation up to 24 hours before the agreed start of the parking time. In the event of rebooking, the newly selected start of the parking time can be up to 12 months after the originally agreed start.

4.7 Park&Fly reserves the right to change the rates in the interim. The change will not be taken into account for previously made reservations.

4.8 If one cancels in connection with or during a pandemic, one is not entitled to a refund of the reservation amount, one is then only entitled to a voucher of the entire reservation amount.

Article 5 – Privacy

5.1 Park&Fly operates with high ethical standards and respects your privacy. Therefore, under no circumstances do we provide your personal data to third parties, it is only used to inform you of our annual early booking discount. Please read our privacy statement for more information on this.

Article 6 – Parking

6.1 The traveller must park the car in one of the free available parking spaces.

6.2 The car fits in a parking space of 5.00 x 2.50 metres, if larger Park & Fly may refuse it.

6.3 Only the parking of passenger cars is permitted (excluding trailers).

6.4 When parking in a car park this is stated on the reservation page, including the maximum entry height.

6.5 Within the parking facility, the vehicle may move at a maximum walking pace.

6.6 The following is not permitted in the parking facility:

6.7 The passenger must also follow the instructions of staff, and observe the traffic signs and signals on site. Furthermore, the regulations on the use of the airport and the provisions of the traffic laws shall apply accordingly.

6.8 The traveller is obliged to immediately report damage caused by him in the parking facility or its installations to Park&Fly. (see clause 8 for details)

6.9 To drive into and out of the parking facility, the hirer must use the means of access sent to him with the booking confirmation:

6.10 For Park&Fly, the relevant possessor of the means of access is deemed entitled to use the vehicle and the leased parking space. Park&Fly is entitled but not obliged to check this identification. If the means of access is not accepted, the help button of the entry terminal must be pressed or the general number: 0031(0)40 23 50 273 must be contacted. When driving out, travellers hold out the QR code.

Article 7 – Liability

7.1 Parking is entirely at the traveller’s own risk.

7.2 Park&Fly is not liable for direct financial loss suffered by the traveller solely in relation to the car due to intent or gross negligence on the part of Park&Fly or its employees.

7.3 Park&Fly excludes any liability in respect of theft/ burglary or damage.

Article 8 – Final provision

8.1 Unless stated otherwise, the texts and images on the websites www.parkenfly.com and www.parkenfly.eu are copyrighted and are the property of Zavumepa BV.

8.2 Park&Fly Eindhoven BV is a company registered in the Netherlands. Dutch law applies to our services.

8.3 Park&Fly Eindhoven BV is located at Eindhoven Airport business park, registered with the Chamber of Commerce Eindhoven under number 17234885. Our VAT number is NL820000966B01

Correspondence:

Park & Fly Eindhoven BV
Jan Olieslagersweg 4
5657 EL EINDHOVEN
parking@parkenfly.com
0031(0)40 23 50 273